PT Ada Ide Indonesia

Privacy Policy

Effective date: March 12, 2026

Thank you for visiting Ada Ide. This Privacy Policy explains how PT Ada Ide Indonesia ("Ada Ide," "we," "our," or "us") collects, uses, discloses, and protects personal data when you browse our website, submit an inquiry, join a conversation with our team, or otherwise interact with our digital properties.

By using or accessing our site in any manner, you acknowledge that you accept the practices and policies described below and consent to our collection, use, and disclosure of information as described in this Privacy Policy.

1. What this Privacy Policy Covers

This Privacy Policy covers the personal data we collect when you access or use the Ada Ide website and related pages, contact our team, request information, or otherwise interact with us online. It does not apply to the privacy practices of third-party websites, services, or companies that we do not own or control, even if those websites are linked from our site.

The term "personal data" in this Privacy Policy means information that identifies, relates to, describes, or could reasonably be linked with an individual or household under applicable privacy laws.

2. Categories of Personal Data We Collect

The table below summarizes the categories of personal data we may collect through our website and related communications, together with representative examples and the categories of third parties with whom that information may be shared.

Category of Personal Data	Examples of Personal Data We Collect	Categories of Third Parties With Whom We Share This Personal Data
Profile or Contact Data	First and last name Email address Phone number Organization name and role, when you choose to provide them	Service providers that help us operate the site Business partners involved in follow-up conversations you request Parties you ask us to contact or authorize
Device and Usage Data	IP address Browser type and operating system Device identifiers Pages visited, referral source, and interaction data	Analytics and infrastructure providers Security and fraud prevention vendors Parties you authorize through integrated tools or links
Communication Data	Messages you send through forms or email Meeting notes or follow-up details you share voluntarily Files or attachments you submit to us	Service providers supporting communication workflows Relevant internal teams or external collaborators needed to respond Parties you explicitly direct us to involve
Social and Public Profile Data	Public profile details from LinkedIn or similar platforms Username or handle you use when contacting us socially Publicly available company information tied to your inquiry	Service providers supporting outreach or customer relationship management Business partners connected to the opportunity you asked us to evaluate Parties you authenticate through third-party services

Categories of Sources of Personal Data

You

When you submit forms, request a consultation, or subscribe to updates.
When you email, call, or message our team directly.
When you choose to share documents, project context, or business details.
When your browser or device automatically sends usage data to our site.

Third Parties

Analytics, hosting, and infrastructure vendors that help us run the site.
Communication or CRM tools used to respond to your inquiries.
Public platforms or social networks when you engage with us through those channels.

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing, and Improving the Site

Operating the site and making requested content or services available.
Understanding how the site is used and improving performance or usability.
Maintaining security, diagnosing issues, and preventing misuse.
Personalizing communication based on your inquiry or relationship to us.

Corresponding With You

Responding to questions, partnership requests, or business opportunities.
Sending follow-up emails or materials you ask us to provide.
Keeping a record of communication history to manage ongoing discussions.

Meeting Legal Requirements and Enforcing Legal Terms

Complying with applicable laws, regulations, and lawful requests.
Protecting the rights, safety, and property of Ada Ide and others.
Investigating fraud, abuse, or security incidents involving our services.

3. How We Disclose Your Personal Data

We may disclose personal data to service providers and other parties that help us operate our website, communicate with users, analyze traffic, host content, maintain systems, or support our business operations. These parties process information on our behalf and only as needed to perform those functions.

We may also disclose personal data to business partners or collaborators where you request an introduction, participate in a joint initiative, or otherwise ask us to involve another party in a conversation or workflow.

Legal Obligations

We may disclose personal data when required to do so by law, regulation, court order, legal process, or governmental request, or when disclosure is reasonably necessary to protect rights, investigate misuse, or enforce our terms.

Business Transfers

If Ada Ide is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal data may be transferred as part of that transaction, subject to applicable confidentiality and legal obligations.

Data That Is Not Personal Data

We may create aggregated, de-identified, or anonymized information from the data we collect and use or share that information for lawful business purposes, provided it does not reasonably identify you.

4. Tracking Tools and Opt-Out

We and our service providers may use cookies, analytics tools, and similar technologies to understand site traffic, remember preferences, secure the site, and improve the overall experience. These tools may collect browser details, device information, page interactions, and referral data.

Most browsers allow you to control cookies through their settings, including by blocking or deleting cookies. If you disable certain cookies, some parts of the site may not function as intended. You may also use browser-based controls or third-party tools to manage analytics and tracking preferences where available.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction. These safeguards may include access controls, encryption in transit where appropriate, vendor due diligence, and internal process limitations.

No method of transmission over the Internet or electronic storage is completely secure. As a result, while we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing requested information, maintaining records of business communications, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods vary depending on the type of information, the sensitivity of the data, the nature of the relationship, and our legal or operational needs. We may retain de-identified or aggregated information for longer periods where allowed by law.

7. Personal Data of Minors

Our website and services are not directed to children, and we do not knowingly collect personal data from minors in a manner that would require parental consent under applicable law. If you believe that a child has provided personal data to us improperly, please contact us so that we can review the matter and take appropriate steps.

8. Privacy Rights Under Applicable Law

Depending on where you live, you may have privacy rights under applicable law, including the right to request access to personal data we hold about you, request correction of inaccurate information, request deletion of certain data, or object to particular uses of your information.

Access

You may ask us to confirm whether we process your personal data and provide a copy or summary of the information we maintain about you, subject to legal exceptions.

Correction

You may request that we correct inaccurate or incomplete personal data where appropriate and reasonably verifiable.

Deletion

You may request deletion of certain personal data, subject to exceptions that allow or require us to retain information for legal, contractual, security, or operational reasons.

Communication Preferences

You may ask us to stop sending non-essential communications at any time by using the unsubscribe mechanism in the message or by contacting us directly.

Exercising Your Rights

To exercise a privacy request, please contact us at [email protected]. We may need to verify your identity before acting on your request, and we may decline a request where an exception applies under applicable law.

9. Additional Rights for Certain Regions

Some jurisdictions provide additional rights related to direct marketing, profiling, cross-context advertising, appeals, or limitations on sensitive data processing. If such laws apply to you and you wish to make a request, contact us using the information below and we will review the request in accordance with applicable law.

We do not sell personal data in exchange for money. If our practices change in a way that triggers additional consent or opt-out rights under applicable law, we will update this Privacy Policy and any required notices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data practices. When we do, we will update the effective date at the top of this page and, where appropriate, provide additional notice.

Your continued use of the site after an updated Privacy Policy becomes effective means that you acknowledge the revised version.

11. Contact Information

If you have any questions about this Privacy Policy or want to submit a privacy request, contact us at [email protected].

You may also reach us by phone at 0811-201-5777 or by mail at Jl. Setra Dago Raya No. 35 Antapani, Kota Bandung, Jawa Barat 40291.